What's New New Article Best Practices for Staffing Structures Photos of the University of Iowa Hospital Gift Shop Welcome to our family of clients: • University of Wisconsin Hospitals and Clinics

An area of relative tranquility within the fast-changing hospital health care arena is the focus and dedication of the hospital gift shop staffs. Through it all, these volunteer and paid staffs continue to generate significant profits that fund a myriad of programs to enhance patient care.

Since 1992, Andoniadis Retail Services has helped to enhance the profitability of hospital gift shops of all sizes. We can help increase revenue, improve the customer experience, control costs and inventory and generally put your shop's best foot forward.

Hospital Gift Shop Review Program
This is our most requested service, and the questionnaire that is part of the first step has been praised for its thorough and thought-provoking format. Every client that has gone through the review has reported benefiting from the process. Learn more.

Hospital Gift Shop Layout and Design Services
Since 1992 we have assisted with the layout and design of hospital gift shops in the United States and Canada. Our work includes determining required space and best location; preparing layouts taking into consideration product adjacencies, most advantageous location for the checkout counter and foot-traffic patterns, and then helping to design or choose fixtures for general and specialized merchandising needs. We also assist with establishing criterion for lighting, flooring, electrical and connectivity needs. Very often, as part of the first step of this process, the design team goes through a very detailed checklist we have developed to make certain every significant aspect of shop design has been considered. Learn more.

The incremental value we bring to design projects is the breadth of experience in all aspects of hospital gift shops that has been accumulated through our review projects. All this experience greatly impacts the successful planning of a shop and assists in weaving shop manager, hospital management and architect ideas together.

In addition, our You Are the Shop Customer Service and Selling Workshop further enhances the customer experience. Even when all you need is just an experienced eye to critique a course of action, our General Consulting Program is available for you.

See Services to get a brief description of our programs. Or, Contact Us, tell us about your needs, and we'll respond with information about how we can be of assistance.

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